German-speaking Call Center Agent

Overview

Are you fluent in German and ready to start a full-time job in Durrës?

We are hiring motivated German-speaking call center agents to support European clients. You’ll be part of a professional and friendly team, handling incoming calls and providing excellent service. No experience is needed — training is included.

Specific Skills
  • Fluent German (spoken and written)

  • Basic English for internal use

  • Strong communication and active listening

  • Computer basics (typing, navigation, email)

  • Ability to work calmly under pressure

Responsible For
  • Answer incoming calls from German-speaking clients

  • Assist with orders, account questions, and general support

  • Follow clear scripts and record call details accurately

  • Maintain a professional and helpful tone

  • Work as part of a supportive customer service team

Additional Requirements
  • Must live in or near Durrës, or willing to relocate

  • Available for rotational or regular shifts

  • Reliable, respectful, and ready to learn

Job Nature
Full Time
Educational Requirements
  • High school diploma or higher

  • University degree is a plus

Job Location
Durrës
Salary

1,000€ – 2,000€ / month net, depending on experience

  • Monthly performance bonuses

Other Benefits
  • Paid training

  • Bonus system based on performance

  • Career growth within the company

  • Friendly office with break room and snacks

Job Level
Entry Level

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